Privacy Policy

1. Introduction

Professionalfoto is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our web development services or visit our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Information You Provide

When you contact us or engage our web development services, we may collect:

• Contact information: name, email address, phone number, business address
• Business information: company name, website requirements, project specifications
• Communication records: messages, emails, consultation notes
• Payment information: billing address, payment method details (processed securely through third-party providers)
• Project content: text, images, and materials you provide for website development

Automatically Collected Information

When you visit our website, we automatically collect:

• Technical data: IP address, browser type, device information, operating system
• Usage data: pages visited, time spent on site, navigation patterns
• Cookie data: as detailed in our Cookies Policy

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing web development services: delivering the services you've requested
• Communication: responding to inquiries, providing project updates, sending service notifications
• Service improvement: analyzing usage patterns to enhance our website and services
• Legal compliance: fulfilling legal obligations and protecting our rights
• Marketing: sending relevant information about our services (with your consent, which you can withdraw at any time)

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contract performance: processing necessary to fulfill our web development services
• Legitimate interests: improving our services and website functionality
• Legal obligation: complying with tax, accounting, and legal requirements
• Consent: where you have explicitly agreed to specific processing activities

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: hosting companies, payment processors, analytics providers (all bound by confidentiality agreements)
• Professional advisors: lawyers, accountants, auditors when necessary
• Legal authorities: when required by law or to protect our legal rights
• Third-party integrations: services you request for your website (Google Maps, analytics tools, etc.)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all website communications
• Secure cloud storage with encryption at rest
• Regular security audits and updates
• Access controls limiting employee access to personal data
• Secure backup procedures

While we strive to protect your data, no internet transmission is completely secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Contact inquiries: up to 2 years after last contact
• Client project data: 6 years after project completion (UK tax requirements)
• Website analytics: anonymized after 26 months
• Marketing data: until consent is withdrawn

8. Your Rights

Under UK GDPR, you have the following rights:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data (subject to legal obligations)
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing or other optional processing

To exercise these rights, contact us at info@professionalfoto.world. We will respond within one month.

9. International Data Transfers

We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our web development services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email to registered clients. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information and Complaints

For questions about this Privacy Policy or to exercise your data protection rights, contact us:

Professionalfoto
90 Rosehill Lane
Bristol, BS5 9QG
United Kingdom
Phone: +44 117 832 4158
Email: info@professionalfoto.world

If you are unsatisfied with our response to a privacy concern, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF